Customer Story: Providence

Gary Russo leads PSJH’s Workforce Intelligence team, a group responsible for both people analytics and workforce planning initiatives. With a goal to build a culture of evidence-based decision-making within HR and among business leaders, Russo’s team needed a solution to overcome the lack of trust around HR data and the technical issues contributing to the divide.

"Finance should be your first [analytics] partner because there’s a necessary link between the functions. Data is the common language that allows strong alignment conversations, and early Finance buy-in avoids complications later in a project. Legal is the immediate second stop. Creating a water-tight data access philosophy is essential."

• Gary Russo, Director of Workforce Intelligence, Providence